CAREERS
Rueter's is an Equal Opportunity Employer.
Service Technicians currently receive a $4,000 sign on bonus when hired!
Divisional Positions:
Sales Manager
Carroll
Shop Foreman
Sales
Service Technician
Council Bluffs
Service Writer
Service Technician
Elkhart
Sales
Shop Foreman
Service Technician
Class A CDL Truck Driver
Grand Junction
Shop Foreman
Sales
Service Technician
Osceola
Sales
Service Technician
Parts Sales
Position Details
Sales Representative
JOB FUNCTION:
To sell, rent or lease new and used agricultural and construction equipment to new and existing customers
ESSENTIAL DUTIES:
- Represent Rueters in the sale of agricultural and construction equipment
- Meet sales goals set forth by the store manager
- Maintain overall knowledge of product features and benefits of all equipment sold by Rueters
- Stay current on financing options to assist customer with securing the purchase of new or used equipment
- Help promote and assist in the sale of parts and service
QUALIFICATIONS & SKILLS:
• Team oriented with a positive attitude and the desire to provide excellent customer service
• Effective oral and written communication skills
• Proficient in computer applications
• Valid Driver’s License
• Ability to work flexible hours; Saturday
Service Manager
JOB FUNCTION:
To oversee all personnel and responsibilities assigned to the service department
ESSENTIAL DUTIES:
- Develop and maintain effective service department processes to ensure internal and external customer satisfaction
- Develop yearly goals for shop efficiency
- Review all repair orders for accuracy and completeness concerning parts, materials, and labor. Address issues with service writer.
- Inspect and approve the release of equipment for delivery to customer
- Promote customer loyalty and goodwill while protecting dealership image
QUALIFICATIONS & SKILLS:
• Thorough knowledge of service department principals
• Proficient in computer applications
• Effective oral and written communication skills
• Ability to work flexible hours; Saturdays
Service Technician
JOB FUNCTION:
To independently perform basic agricultural and construction equipment diagnostics and repairs for customer or dealer-owned equipment
ESSENTIAL DUTIES:
- Perform basic/complex agricultural and construction equipment diagnostics and determine what repairs are needed
- Perform thorough examination of equipment. Report additional problems and/or safety issues to the Service Manager so customer can be made aware
- Fill out complete and accurate documentation for parts and services performed
- Promote customer loyalty and goodwill by developing fair practices on billing customer tickets
QUALIFICATIONS & SKILLS:
• Proven knowledge of methods, materials, tools and techniques used in the repair of agricultural and construction equipment
• Outstanding knowledge of mechanical, electrical, and hydraulic systems
• Excellent skills in operating vehicle and equipment use for diagnostic purposes
• Team oriented with positive attitude and desire to provide excellent customer service
• Valid Driver’s License
• Ability to work varying shifts; Saturdays
• Willing to participate in job related trainings and development courses as requested
Parts Manager
JOB FUNCTION:
To oversee all personnel and responsibilities assigned to the parts department including sales, inventory, marketing, training and goals set forth by the store manager
ESSENTIAL DUTIES:
-
- Manage inventory by forecasting/maintaining proper stock order levels and building returns
- Develop yearly goals for sales, revenue and efficiency
- Work with marketing to develop and implement a marketing plan focusing on specific parts promotional activities and advertising to support sales and goals
- Monitor and review monthly parts sales reports
- Conduct annual physical inventory
- Assist with counter sales when necessary
- Recruit, train, and provide direction to parts personnel to support parts sales growth and customer service requirements in coordination with store manager
QUALIFICATIONS & SKILLS:
• Thorough knowledge of parts inventory management principals
• Proficient in computer applications
• Effective oral and written communication skills
• Ability to work flexible hours; Saturdays
Parts Counter Sales
ESSENTIAL DUTIES:
Perform all functions related to the receiving, sales and delivery of parts in a professional and positive manner.
ESSENTIAL DUTIES:
- Greet customers/answer parts calls with a positive attitude
- Sell products and/or services to meet customer’s needs
- Refer to parts manuals (both hard copy and electronically) to identify exactly the right part(s) for the make, model and year of equipment being serviced
- Record sales, counter transactions, and parts payment collections; making sure all are billed out correctly
- Properly invoice customers paying close attention to account, pricing, freight, etc.
- Stay current on manufacturer/store parts and service programs in order to market and promote additional sales
- Track all incoming and outgoing parts
- Receive and stock inventory
- Organize warehouse
QUALIFICATIONS & SKILLS:
• Team oriented with a positive attitude and desire to provide excellent customer service
• Effective oral and written communication skills
• Proficient in computer applications, ability to learn new software quickly
• Valid Driver’s License
• Ability to lift 50lbs